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083 The Invisible Touch – The Eight Keys to Lasting Relationships – Apparent...
The Fourth Key: Relationships – The Power of Clarity Have you ever had a chat with someone and walked away and said, “HUH?!!” If that were your client walking away, you just missed a sale. Often when...
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084 The Invisible Touch – The Eight Keys to Lasting Relationships – Apparent...
The Fourth Key: Relationships – You Only THINK You’re Being Clear “So… was that clear?” “Oh yes,” says the prospect, not wanting to admit she had NO idea what was just said. And even when she DID know...
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085 The Invisible Touch – The Eight Keys to Lasting Relationships – Apparent...
The Fourth Key: Relationships – Words For years I’ve been comfortable with words: speaking, writing, broadcasting, even singing. But not everyone is. Have you ever received an email from some one and...
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086 The Invisible Touch – The Eight Keys to Lasting Relationships – Apparent...
The Fourth Key: Relationships – Communicating Your Special Expertise When I sold investment real estate (along the East Coast of the USA) I specialized in major office towers, large apartment...
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087 The Invisible Touch – The Eight Keys to Lasting Relationships – Apparent...
The Fourth Key: Relationships – Communicating Your Special Expertise Little did I know when I started this blog (with the intent that I’d finish with a complete book of my own) that Dr. Marc Kossmann...
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088 The Invisible Touch – The Eight Keys to Lasting Relationships – Apparent...
The Fourth Key: Relationships – Get To It When you produce marketing materials, don’t “bury the lead.” Here’s what I mean. Don’t wait to tell your prospects/clients/customers/patients why they should...
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089 The Invisible Touch – The Eight Keys to Lasting Relationships – Sacrifice
The Fifth Key: Sacrifice People want to work with us when they trust us. People are glued to us forever when they see the sacrifice we incur for them. When you promise something, deliver it. Don’t...
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090 The Invisible Touch – The Eight Keys to Lasting Relationships – Sacrifice
The Fifth Key: Your Clients’ Sacrifices OK… so you busted your butt for your client but you get the feeling she just isn’t satisfied. Why does that “crazy person” act like that anyway? Did you ever...
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091 The Invisible Touch – The Eight Keys to Lasting Relationships – Completeness
The Sixth Key: Completeness Have you ever noticed that when you ask for things from a restaurant and EVERY little detail is attended to how impressed you are with the place? I guess we’re so impressed...
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091 The Invisible Touch – The Eight Keys to Lasting Relationships –...
The Sixth Key: Completeness Years ago when I first worked with my very close associate, Cheryl, she said something to me that I never forgot. I’ll tell you that in a minute. First some background....
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092 The Invisible Touch – The Eight Keys to Lasting Relationships
The Seventh Key: Magic Words We each have our list of magic words that propel us in life, business, our family… hey, everywhere. Here is my list of those important words: Thank You It's amazing to me...
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093 The Invisible Touch – The Eight Keys to Lasting Relationships
The Eighth Key: Passion We've reached the end of this blog series: The Invisible Touch (patterned after the terrific book by Harry Beckwith). And what a great way to end it: talking about passion....
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